A wide range of tools with system and substance.

Always prepared, well thought out, effective.

More than 75 tools in 11 formats.

The Business Coaching Format

Business Coaching in CAI® World: Online, Structured, Effective

Business coaching is a goal- and solution-oriented support for individuals in professional or personal development and decision-making situations. It helps reflect on challenges, clarify roles and objectives, and develop concrete action strategies. Typical occasions include:

  • Assuming new roles or leadership responsibilities
  • Strategy and vision development
  • Change and transformation processes
  • Career and professional planning
  • Self- and time management
  • Conflict resolution and communication
  • Personal development and values work
  • Crisis and stress management

Systemic, Solution-Oriented Process: Structured Guidance

In the Business Coaching format of CAI® World, a systemic, solution-oriented coaching process designed by Prof. Dr. Elke Berninger-Schäfer is implemented digitally. It consists of sequential phases:

  1. Clarifying the concern
  2. Describing the situation
  3. Activating resources
  4. Changing patterns
  5. Defining goals
  6. Searching for solutions
  7. Planning actions
  8. Evaluation

While the process provides a clear structure, the associated tools and question sets also allow flexible application – depending on coaching style and objectives.

Online Coaching Tools

In addition to the process, the Business Coaching format in CAI® World offers a wide range of digital tools that can also be used modularly and independently of the phase model for online coaching. This flexibility makes the format ideal for various online coaching scenarios – from classic individual coaching to team and leadership coaching.

 

With these digital tools, you can make your online sessions in the Business Coaching format effective and varied!

Tools for Effective Online Coaching

In the Business Coaching format, these tools are available to you:

Task List

Capture and manage tasks in a structured way with the Task List

The Task List is a versatile tool for professional task management in digital work and development processes. Actions, to-dos, and next steps can be clearly recorded, prioritized, and assigned to individuals – much more structured than on a classic whiteboard.

An integrated editor allows you to document even extensive content in a formatted way. Tasks can be filtered by assignee, priority, or due date. If tasks are overdue, a notification is automatically triggered – keeping deadlines and responsibilities in view at all times. Notifications can be managed via My Account.

A special advantage: The Task List persists across sessions. Open items can be picked up and continued in follow-up meetings – ideal for continuous collaboration and sustainable results.

 

Tool
© CAI GmbH

 

Typical use cases:

  • Consulting, coaching, and supervision: Document actions and track progress
  • Project work and team processes: Clarify and structure responsibilities
  • Education and teaching: Record learning steps and support individual development
  • Organizational development: Make change processes transparent and binding
  • Training and workshops: Distribute tasks and secure results

Benefits:

  • Structure and accountability: Clearly assign, prioritize, and schedule tasks
  • Sustainability in the process: Continue open items across sessions
  • Efficient collaboration: Filtering and notifications simplify task management
  • Professional documentation: Record content clearly and in a formatted way

Evaluation

Structure feedback and identify needs in the Evaluation Tool

The Evaluation tool helps to assess measures and processes in a structured way. In four thematically organized areas, participants can record their assessments – for example, on process quality, positive developments, open needs, and additional thoughts. This structured reflection creates clarity, promotes participation, and provides a solid basis for feedback and further development.

 

© CAI GmbH

Benefits at a glance:

  1. Structured evaluation from four perspectives
  2. Promotes reflection and participation
  3. Documentation directly in the session

Chat

Context-based communication with question sets & automatic documentation in the chat

Chat in CAI® World is more than just a side channel – it can be directly linked to all graphical tools in CAI® World. This allows content to be exchanged in context and automatically documented.

Whether as a supplement to voice communication or as the main form of communication for asynchronous work – the chat offers maximum flexibility and secures important information.

Thanks to integrated, scientifically grounded and practice-tested question sets, coaches, leaders, and facilitators receive immediately usable prompts. Depending on the edition, these can even be individually expanded and customized – for efficient, goal-oriented communication directly in the process.

 

Chat
© CAI GmbH

Desktop Sharing

Screen sharing without installation – share content live directly in the Desktop Sharing tool

With integrated Desktop Sharing in CAI® World, you can easily share your entire screen or a single window with other session participants – in real time and without additional software installation. This allows external applications to be seamlessly integrated into your session.

In addition to the primary camera, external cameras can also be integrated as separate video sources and displayed in Desktop Sharing. This opens up new possibilities – for example, visualizing physical objects, whiteboards, or handwritten sketches in real time.

Whether for interactive training, joint process analysis, or collaborative work: Desktop Sharing makes it possible to display content and further develop it directly in dialogue. 

The transmission is based on modern WebRTC technology – secure, stable, and browser-based. Important: Sharing your own screen is currently not possible via iPhone or iPad.

 

© CAI GmbH

 

At a glance:

  • Flexible screen sharing: Entire screen or specific window
  • Integrate external cameras: More perspectives for more context
  • No installation required: Runs directly in the browser
  • Easy integration of external tools: Ideal for training & demonstrations
  • Secure & GDPR-compliant: WebRTC technology

Thinking Hats

Harness diversity in thinking – structured and creative with different thinking hats

The Thinking Hats tool, based on Edward de Bono’s Six Thinking Hats model, helps groups and individuals view complex topics from different perspectives. It is particularly useful in decision-making and conflict situations, when arguments are contradictory, or when it’s difficult to take action.

Each perspective is represented by a symbolic hat color – from factual-analytical to emotional, from skeptical to optimistic. This creates a structured thinking space where opinions can coexist without contradiction. It promotes clarity, dialogue, and creative problem-solving.

 

Thinking Hats
© CAI GmbH

 

Benefits at a glance

  • Structured perspective shift on complex topics
  • Promotes dialogue, understanding, and decision-making ability
  • Clarifies ambivalence and internal contradictions
  • Activates creative and solution-oriented thinking processes
  • Applicable in coaching, leadership, facilitation, and teamwork

Inner Team

Inner clarity with the “Inner Team” tool

The “Inner Team” tool in CAI® World helps clients make their inner parts visible and better understand them. It is loosely based on the well-known concept by Friedemann Schulz von Thun and is ideally suited for decision-making, self-reflection, and conflict resolution in a business context.

Clients visualize their inner voices – such as values, personality parts, or internalized messages from influential figures (e.g., parents, leaders, mentors). These voices often conflict with each other, especially in challenging situations or when making important decisions.

 

Inner Team Tool
© CAI GmbH

 

With this tool, you can:

  • Name, position, and describe inner parts – the team members,
  • Make contradictions and dynamics visible,
  • Develop new perspectives and solution approaches.

Benefits at a glance
The “Inner Team” tool supports self-clarification, strengthens decision-making ability, and helps constructively address inner tensions or goal conflicts – a valuable resource in professional and personal development and change processes.

Life Clock

Reflecting on Life Phases with the Life Clock

The Life Clock is a powerful coaching tool for biographical reflection and personal orientation. It helps clients consciously review their life path, identify key developmental phases, and make individual competencies and experiences visible.

Through the visual representation of the life course, the tool promotes:

  • Mindfulness of one’s own life design,
  • Clarity about past experiences and achieved milestones,
  • Reflection on future goals and development potential.

The Life Clock is particularly suitable for coaching contexts such as career reorientation, transitions into new life phases, or working with personal resources and values.

 

Life Clock
© CAI GmbH

 

Benefits:
The Life Clock creates space for self-reflection, strengthens awareness of personal development, and supports making decisions in harmony with one’s own life biography.

Media Player

Use Videos and Audios Effectively with Integrated Media Playback

The Media Player tool enables video and audio content to be shared directly within the digital meeting room of CAI® World – without external platforms. Whether for knowledge transfer, as a stimulus for discussions, or to deepen exercises: media can be centrally started, paused, and precisely controlled. Individual playback by participants is also possible, for example for review or self-directed learning.

The content remains securely stored on the platform and is available at any time – ideal for structured, media-supported workflows.

 

Tool Media Player
© CAI GmbH

Benefits at a Glance

  • Shared or individual media playback
  • Central control by the moderator (start, pause, position)
  • No external hosting service required
  • Secure access to protected content
  • Versatile use for learning, reflection, and inspiration 

Presentation

Display and use documents together

With the Presentation tool, documents such as PDFs, images, or Office files can be displayed directly in the session and viewed together. Materials can be selected from the existing document library or uploaded anew – without external applications or separate screen sharing.

The moderator retains control over the display and can manage content as needed. This ensures efficient, clear, and secure integration of documents.

 

Tool
© CAI GmbH

 

Benefits at a glance

  • Shared display of documents and materials
  • Support for various file formats (PDF, images, Office)
  • Direct access to the document library
  • Moderator control for focused work
  • Secure and integrated – without external tools

Wheel of Balance

Make Balance Visible with the Wheel of Balance

The Wheel of Balance is a proven CAI World coaching tool for reflecting on and promoting a healthy life balance. It helps to consciously examine different areas of life, identify imbalances, and set targeted impulses for change.

In a clearly structured visual representation, clients can:

  • assess the current state of their life balance,
  • optionally add a desired state in a second color,
  • identify and prioritize concrete areas for action.

The tool is equally suitable for individual and team coaching – especially for topics such as stress management, career reorientation, or personal development.

 

Wheel of Balance
© CAI GmbH

 

Benefits
The Wheel of Balance promotes self-reflection, strengthens personal responsibility, and supports clients in bringing their life areas into harmony – for greater satisfaction, health, and motivation in everyday life.

Resource Tree

Identify Strengths with the Resource Tree

The Resource Tree is a powerful CAI® World tool for visualizing individual and collective resources. It helps to consciously recognize existing strengths, values, and potentials – a key step in fostering resilience and self-efficacy.

The tree structure enables intuitive and in-depth reflection:

  • Roots: Fundamental connections, values, growth drivers, and personal sources of stability.
  • Trunk: Represents already developed strengths, skills, and experiences.
  • Crown and branches: Provide space for future perspectives, goals, and opportunities.

The tool can be used both individually and in a team context – for example, for resource analysis in groups, strengthening team identity, or preparing for change processes.

 

Resource Tree
© CAI GmbH

 

Benefits:
The Resource Tree promotes self-reflection, strengthens resilience, and creates a positive foundation for personal and professional development – both in individual coaching and in team work.

Resource Wheel

What Helps Me Move Forward? Keep Resources in View with the Resource Wheel

The Resource Wheel tool helps make personal or shared strengths, skills, and supportive factors visible. In a circular graphic, individual resources can be entered into predefined segments – visually, structured, and intuitively.

Whether for self-reflection, activation during change processes, or strengthening self-efficacy: the Resource Wheel provides a clear overview of existing potentials and opens up new possibilities for action.

 

Tool
© CAI GmbH

 

Benefits at a Glance

  • Visualization of individual or shared resources
  • Promotion of self-reflection and self-efficacy
  • Structured collection of strengths and supporting factors
  • Foundation for resource-oriented work

Sociogram

Reveal relationship dynamics and initiate change with the Sociogram

The Sociogram is an effective tool for visualizing relationship structures within groups, teams, or other social systems. It enables a clear representation of proximity, distance, and the quality of interpersonal relationships – from trusting to conflictual.

Through the graphical arrangement of the involved individuals, patterns and dynamics can be identified that often remain hidden in everyday life. For example, role distributions, coalitions, or areas of tension can be made visible and addressed in a targeted manner.

 

Sociogram
© CAI GmbH

 

Typical use cases:

  • Analysis of team structures and communication paths
  • Preparation and support of change processes
  • Conflict resolution and improvement of collaboration

Benefits:
The Sociogram creates transparency in social systems, promotes understanding of relationship dynamics, and supports targeted interventions to improve collaboration and team climate.

System Image

Identify systemic connections with the System Image

The System Image is a flexible visualization tool in CAI® World for representing relationships, roles, and dynamics within a social or organizational system. It is based on the method of systemic constellation and is suitable for depicting both current situations and desired scenarios.

By arranging system members spatially, influences, proximity and distance, as well as hidden tensions become visible. This creates new perspectives on complex interconnections – intuitive, creative, and solution-oriented.

 

Tool System Image (Constellation)
© CAI GmbH

 

The tool offers a variety of customization options:

  • Neutral, single-color backgrounds with simple figures
  • Or a wide selection of symbols, colors, and backgrounds for individual visualization

Benefits at a glance
The System Image promotes systemic thinking, creates clarity about relationship networks, and supports the development of new courses of action – in individual coaching as well as in work with teams or organizations.

System Board 3D

Think Systemically in 3D – with the Digital System Board

The CAI® System Board 3D brings the proven method of systemic constellations into a modern, digital environment. In an intuitively operable 3D interface, people, roles, and elements can be arranged spatially – ideal for making relationships, dynamics, and influencing factors visible.

The three-dimensional representation enables:

  • Perspective shifts through free camera movement and zoom
  • Recognition of proximity, distance, and viewing directions
  • A deeper engagement with complex systems

Whether for depicting current situations or developing target scenarios – the System Board 3D effectively supports reflection, decision-making, and change processes.

 

System Board 3D
© CAI GmbH

 

Available in the following editions:

Benefits:
The System Board 3D promotes systemic thinking, makes relationship networks tangible, and opens up new perspectives – for individuals, teams, and organizations.

More information: System Board 3D

Tetralemma

Clarify Decisions with the Tetralemma

The Tetralemma is a powerful coaching tool for systematically clarifying dilemmas and complex decision-making situations. It is based on a structured framework that helps identify different positions, reflect on them, and open up new spaces for thinking and action.

During the coaching process, different perspectives can be adopted and visualized, such as:

  • The One
  • The Other
  • Both
  • Neither
  • and a fifth, open position for new solutions: Something Completely Different

For visualization, a representative figure for the current position is available, along with colored moderation cards and image elements that support reflection visually.

 

Tool Tetralemma
© CAI GmbH

 

Benefits:
The Tetralemma promotes clarity in decision-making situations, broadens the view beyond classic opposites, and supports creative solution-finding – particularly helpful in coaching processes involving complex issues or inner conflicts.

Balance Scale

Find Balance, Detect Imbalance – with the Coaching Tool Balance Scale

The Balance Scale is an intuitive visualization tool from CAI® World for reflecting on factors such as burdens and resources. It helps bring internal and external influences into equilibrium and identify targeted potential for change.

Using weights, burdens and resources can be symbolically represented and distributed onto the virtual scale pans. The resulting balance or imbalance provides valuable insights into where action is needed – for example, to strengthen resources or reduce burdens.

The tool is suitable for both individuals and teams and can be flexibly applied in various coaching contexts.

 

Balance Scale Tool
© CAI GmbH

 

Benefits:
The Balance Scale promotes self-reflection, makes inner tensions visible, and supports targeted steps to strengthen resilience and well-being.

Whiteboard

A space for everything: ideas, structure, creativity. The digital whiteboard.

The Whiteboard tool provides a flexible space for visualizing, structuring, and collaboratively developing content – digital, location-independent, and interactive. Comparable to flipcharts or moderation boards, but with significantly expanded possibilities: drawing elements, symbols, custom graphics, and individual backgrounds support creative and structured work processes.

All content can be edited, saved, or duplicated at any time – ideal for dynamic work in groups, workshops, training sessions, or projects.

 
Tool Whiteboard
© CAI GmbH

 

Benefits at a glance

  • Interactive visualization of ideas, topics, and processes
  • Wide selection of symbols, shapes, and backgrounds
  • Easy integration of custom graphics and backgrounds
  • Results automatically saved and accessible at any time

CAI® Coach for Online Coaching

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Editions

The Business Coaching format is included in:

CAI® Coach (Small, Medium, Large)

CAI® Premium

CAI® Coach

Systemic, solution-oriented online coaching – flexible, effective, versatile.

CAI® Coach from €29.95 per month
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Always included format:
➔ Business Coaching

Additionally selectable formats starting from CAI® Coach Medium:
➔ Coaching Conference
➔ Transfer Coaching
➔ Team Development
➔ Conflict Management

Exclusively included in CAI® Coach Medium | Large | Premium:
➔ System Board 3D

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System Board 3D

The Online Tool for Systemic Constellations in CAI® World.

Tool Systembrett
 

Available at no extra charge in CAI® Coach Medium, Large und Premium.

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Tools for Effective Online Coaching

In the Business Coaching format, these tools are available to you: