Agile methods such as Scrum rely on a regular, evolving improvement process. Retrospectives are therefore a fundamental component of agile procedures. Retrospectives are about learning from the past in order to set up measures for improvement.

Retrospectives are typically carried out in the following phases:

  • 1. Set the stage 
  • 2. Gather data 
  • 3. Generate insights 
  • 4. Decide what to do 
  • 5. Close the retrospective 


For online retrospectives in the CAI® World, the format specifies a procedure in the listed phases. The platform thus supports compliance with this proven advantageous classification of a retrospective. Especially for retrospectives, this framework can be very helpful for moderators. While daily meetings in agile teams quickly become routine, the design of profitable retrospectives is often the greater challenge - especially because many "soft" psychological topics can be involved.

The Retrospective format provides support with process, questions and many tools that can be used for phases and teams. Tools and activities offer the opportunity to create a varied retrospective, combined with a high motivation factor for the team. The CAI® World as an online platform offers many more possibilities in this area than the often central flipchart. In addition, distributed teams can integrate the retrospective online very well into their familiar working environment.


These tools are available in retrospective format (depending on the selected edition):


Chat may be the basis of communication. If you are working time shifted or have a preference for writing-based communication, a chat can also play the leading role. Otherwise, chatting is a great way to supplement voice communication by providing a great advantage: automatic documentation of what is really important.

CAI® World chats also benefit greatly from the content based nature of the formats surrounding them: Questions prepared by experts, validated and target-oriented, are available for selection at the click of a mouse. They offer orientation, inspiration - and simply save typing work. Depending on the edition selected, the question sets can also be extended to include your own questions and texts. Of course, the questions and texts are only a suggestion - and can be individually adapted before sending.

Chats can be used as a stand-alone tool in a session, but can also be displayed together with the other graphical tools. So the question sets suitable for the current process phase can also be used directly in the other tools.



A sociogram displays the relationships in a group or another system graphically. In particular, the sociogram can be used to show the relationship patterns between the persons involved in the problem context (closeness/distance; close, good, cordial, conflictual, neutral relationships).

System image

The system image can, for example, depict the actual situation or the desired situation by setting up the members of a system and spatially relating them to each other. In this way, the influence they have on each other can be visualized.

The tool does not restrict what a system image should look like. Rather, it offers possibilities to visualize very simply and creatively. System images can be created on neutral, monochrome backgrounds - combined with neutral figures. System images can also use all the richness of various backgrounds and figures, if you like.

Tool Systembild (Aufstellung)


The whiteboard can be used in many ways for the development, structuring and visualization of topics, thoughts and contents. The areas of application are therefore comparable with real flipcharts, presentation boards and whiteboards. In a direct comparison, these are some of the advantages:

  • Location independence (online)
  • Automatic saving of the results, copies of intermediate results can be stored at any time
  • Large selection of already prepared drawing elements and symbols (creativity, visual facilitation)
  • Dynamic working method due to always guaranteed easy changeability of all elements

Tool Whiteboard

Themen & Brennpunkte

Das Tool „Themen & Brennpunkte“ hilft dabei Erkenntnisse darüber zu gewinnen, welche Themen wie wichtig sind und welche mit hoher Priorität bearbeitet werden müssen. Hierzu stehen verschiedenfarbige Textkärtchen und Bildelemente zur Visualisierung zur Verfügung.



Die Agenda dient als grundlegendes Tool um den Zeitplan eines Design-Thinking-Projekts oder auch eines Meetings allgemein festzulegen. Hierzu können Textkärtchen und Grafiken zur Visualisierung verwendet werden.


Team clock

The team development clock as a phase model for group dynamics was originally developed by B. Tuckman. According to this, groups go through the four phases shown, or as a fifth phase, the resolution (adjourning).


Ressourcen und Motivatoren

Das Tool „Ressourcen und Motivatoren“ unterstützt dabei herauszufinden und festzuhalten, welche Unterstützung es bereits von Kolleginnen und Kollegen gibt, welche Prozesse und Arbeitsbedingungen hilfreich sind und was Freude an der Arbeit bereitet. Hierzu stehen verschiedenfarbige Textkärtchen und Bildelemente zur Verfügung.



Mit dem Tool „Sternstunden“ kann der Teamgeist verbessert werden, indem es darin unterstützt, besonders positive Ereignisse wieder in das kollektive Gedächtnis zu rufen. Ereignisse wie beispielsweise ein besonders erfolgreiches Projekt, tolles Feedback von Kunden, schöne Teamerlebnisse usw. können in Form von Sternen auf der Zeichenfläche festgehalten werden. Neben den Sternen stehen verschiedenfarbige Textkärtchen und zusätzliche Bildelemente zur Verfügung.


Wertschätzende Erkundung

Das Tool „Wertschätzende Erkundung“ unterstützt dabei Klarheit darüber zu erlangen, was an einem Team, einer Organisation und Aufgaben genau geschätzt wird. Hierzu stehen verschiedenfarbige Textkärtchen und Bildelemente zur Verfügung.



Beim Tool „Zielgerade“ stellt man sich vor, dass sich ein Team auf einer Zielgeraden befindet. Durch den oberen Schieberegler kann das Team an verschiedenen Positionen platziert werden. Es ist möglich die jeweilige Position näher zu beschreiben und sich so darüber klar zu werden, wo sich ein Team in Relation zu einem gesetzten Ziel gerade befindet und warum es gerade dort ist. Hierzu stehen verschiedenfarbige Textkärtchen und Bildelemente zur Visualisierung zur Verfügung.



Die von Kurt Lewin inspirierte Kraftfeld-Analyse untersucht Faktoren, die eine Situation beeinflussen. Hierbei werden sowohl helfende Kräfte in die Betrachtung einbezogen, die auf ein Ziel hintreiben, wie auch hindernde Kräfte, die eine blockierende Wirkung haben. Dadurch kann man Erkenntnisse dahingehend gewinnen, was förderlich ist und was behindernd wirkt. Für die Visualisierung und Systematisierung stehen verschiedenfarbige Textkärtchen und Bildelemente zur Verfügung.



Die „Maßnahmen-Planung“ unterstützt dabei übersichtlich darzustellen, was, wie, bis wann von wem zu erledigen ist und wie der Erfolg evaluiert wird. Hierzu stehen verschiedenfarbige Textkärtchen und Bildelemente zur Visualisierung zur Verfügung.



The tool provides the management and display of documents. In this way, own materials and documents can be viewed together in the session.

Documents in this context are e.g. PDF files, images or office documents. These documents can be selected from files already stored on the server or added to the document library.


Desktop sharing

You can use desktop sharing to transfer the contents of your own screen to the other session participants ("Screen Sharing"). If you do not want to share the entire screen, you can select a single window. The other people in the session can see the selected region (screen or window) directly.

With this option further applications can be integrated into the session. This enables, for example, training with external programs, in which the session participants should get to know a work sequence. Desktop sharing can also be used to allow a person to capture thoughts that have been worked out together in an external window. All session participants then may provide further input, for example via voice communication.

The transmission of screen content is based on WebRTC technology and does not require separate software installation. Similar system requirements as for the transmission of camera and microphone are required. Additional requirements arise for the browser of the sharing person: here Google Chrome or Mozilla Firefox must be used, because Apple Safari only supports viewing, not sharing.

Tool Desktop-Sharing

To-do list

Actions, measures and to-do's can be managed in the to-do list. Compared to the whiteboard, the individual tasks offer extended possibilities for entering information in a structured way. An editor can be used to keep longer results formatted. The assignment of the person in charge and the priority, among other things, also makes it possible to filter the list. In order not to miss any appointments, the due date can also be used to notify the person in charge if the task has not yet been completed by the scheduled date.

The to-do list has a special significance compared to the other tools: The entries recorded here are also available to the group in other sessions. This makes the to-do list an ideal link between individual sessions. In subsequent sessions, the open items can provide an excellent starting point for further work.


Editionen im Überblick

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